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AnskillDigital Studio

Refund &
Cancellation.

Last updated · 10 August 2025

Legal

Clear information about project cancellations, refunds, maintenance plans, and digital products.

We value our clients and aim to deliver high-quality web design and development services. This policy explains the circumstances under which project cancellations and refunds may be processed.

01

Project Cancellation by Client

If you wish to cancel your project, the applicable refund depends on when the cancellation request is made and how much work has already been completed.

  • If you cancel your project before work has begun, a full refund will be issued, excluding any non-refundable fees such as domain or hosting purchases made on your behalf.
  • If work has already started, a cancellation fee will be applied based on the amount of work completed.
  • Once the project is 50% or more completed, no refund will be provided.
02

Project Cancellation by Us

In rare cases where we are unable to complete the project due to unforeseen circumstances, a partial refund will be issued for the incomplete portion of the work.

03

Refunds for Digital Products or Templates

Due to the nature of digital products, such as Figma templates or WordPress themes, all sales are final.

No refunds will be issued once digital files have been delivered.

04

Maintenance & Subscription Services

Maintenance and subscription services are handled separately from one-time website projects.

  • Maintenance plans are billed in advance.
  • Refunds are not provided for unused months after the maintenance plan has started.
  • You may cancel your maintenance plan at any time.
  • After cancellation, no further charges will be applied from the next billing cycle.
05

Non-Refundable Items

Refunds are not available for third-party services or purchases made specifically for your project, including:

  • Domain name registration fees.
  • Web hosting fees.
  • Third-party premium plugins or themes purchased on your behalf.
06

Refund Processing Time

Approved refunds will be processed within 7–10 business days via the original payment method.

07

Contact for Cancellations & Refunds

To request a cancellation or refund, please contact us using the details below.

Please review this policy carefully before making a payment or requesting cancellation of a project or service.

Need help?

Have a question about a refund?

If you need clarification about a cancellation, refund, or maintenance plan, get in touch with us.

Contact Us